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HugoSMP?","\u002Fdocs\u002Ffaq\u002Fstars-on-hugosmp","docs\u002F3.faq\u002F12.stars-on-hugosmp","i-lucide-star",{"title":236,"path":237,"stem":238,"icon":239},"Can I get banned for only AFKing?","\u002Fdocs\u002Ffaq\u002Fafk-only-bans","docs\u002F3.faq\u002F13.afk-only-bans","i-lucide-gavel",{"title":241,"path":242,"stem":243,"icon":244},"Paying with SEPA Direct Debit","\u002Fdocs\u002Ffaq\u002Fsepa-direct-debit","docs\u002F3.faq\u002F14.sepa-direct-debit","i-lucide-landmark",{"title":246,"path":247,"stem":248,"icon":249},"Which Minecraft versions are supported?","\u002Fdocs\u002Ffaq\u002Fsupported-versions","docs\u002F3.faq\u002F15.supported-versions","i-lucide-history",{"title":251,"path":252,"stem":253,"icon":254},"Local client or web client?","\u002Fdocs\u002Ffaq\u002Flocal-vs-web-client","docs\u002F3.faq\u002F16.local-vs-web-client","i-lucide-monitor",{"title":256,"path":257,"stem":258,"icon":259},"What does each plan include?","\u002Fdocs\u002Ffaq\u002Fplans-and-limits","docs\u002F3.faq\u002F17.plans-and-limits","i-lucide-layers",{"title":261,"path":262,"stem":263,"icon":264},"How do payments and renewals work?","\u002Fdocs\u002Ffaq\u002Fpayments-and-renewals","docs\u002F3.faq\u002F18.payments-and-renewals","i-lucide-receipt",{"title":266,"path":267,"stem":268,"icon":269},"How do gift codes work?","\u002Fdocs\u002Ffaq\u002Fgifts","docs\u002F3.faq\u002F19.gifts","i-lucide-gift",{"title":271,"path":272,"stem":273,"icon":274},"How does the referral program work?","\u002Fdocs\u002Ffaq\u002Freferral-program","docs\u002F3.faq\u002F20.referral-program","i-lucide-handshake",{"title":276,"path":277,"stem":278,"icon":279},"How do I change my account settings?","\u002Fdocs\u002Ffaq\u002Faccount-settings","docs\u002F3.faq\u002F21.account-settings","i-lucide-user-cog",{"title":281,"path":282,"stem":283,"icon":284},"How do I get support?","\u002Fdocs\u002Ffaq\u002Fget-support","docs\u002F3.faq\u002F22.get-support","i-lucide-headset",{"title":286,"icon":287,"path":288,"stem":289,"children":290,"page":44},"Use cases","i-lucide-lightbulb","\u002Fdocs\u002Fuse-cases","docs\u002F4.use-cases",[291,296,301,306,311,316],{"title":292,"path":293,"stem":294,"icon":295},"Mob grinding","\u002Fdocs\u002Fuse-cases\u002Fmob-grinding","docs\u002F4.use-cases\u002F1.mob-grinding","i-lucide-sword",{"title":297,"path":298,"stem":299,"icon":300},"Auto sell","\u002Fdocs\u002Fuse-cases\u002Fauto-sell","docs\u002F4.use-cases\u002F2.auto-sell","i-lucide-coins",{"title":302,"path":303,"stem":304,"icon":305},"Spawner 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phone!","1d7903bbcf179a16da420719114adfa8",[330,331,332,333,334,335,336,337,338,339,340,341,342,343,344,345,346,347,348,349,350,351,352,353,354,355,356,357,358,359,360,361,362,363,364,365,366,367],"CONVERSATIONS_EXTRACTION_PROCESSING","DISCOVERABLE","GUILD_TAGS","PREVIEW_ENABLED","AUDIO_BITRATE_256_KBPS","COMMUNITY","ANIMATED_BANNER","VIDEO_QUALITY_720_60FPS","TIERLESS_BOOSTING_SYSTEM_MESSAGE","AUDIO_BITRATE_384_KBPS","TIERLESS_BOOSTING","REPORT_TO_MOD_SURVEY","AGE_VERIFICATION_LARGE_GUILD","INVITE_SPLASH","ROLE_ICONS","AUDIO_BITRATE_128_KBPS","BANNER","ANIMATED_ICON","AUTO_MODERATION","MAX_FILE_SIZE_100_MB","STAGE_CHANNEL_VIEWERS_50","CREATOR_ACCEPTED_NEW_TERMS","CONSIDERED_EXTERNALLY_DISCOVERABLE","CHANNEL_ICON_EMOJIS_GENERATED","ENABLED_DISCOVERABLE_BEFORE","VIDEO_BITRATE_ENHANCED","MAX_FILE_SIZE_50_MB","BYPASS_SLOWMODE_PERMISSION_MIGRATION_COMPLETE","GUILD_WEB_PAGE_VANITY_URL","NEWS","PIN_PERMISSION_MIGRATION_COMPLETE","SOUNDBOARD","GUILD_ONBOARDING_EVER_ENABLED","VIDEO_QUALITY_1080_60FPS","ENHANCED_ROLE_COLORS","STAGE_CHANNEL_VIEWERS_300","STAGE_CHANNEL_VIEWERS_150","VANITY_URL",2,"afkcc",0,20,3,30277,5241,{"id":376,"title":40,"body":377,"description":994,"extension":995,"head":996,"links":996,"meta":997,"navigation":998,"path":41,"schemaOrg":996,"seo":999,"sitemap":1001,"stem":42,"__hash__":1002},"docs\u002Fdocs\u002F1.getting-started\u002F5.fix-connection-problems.md",{"type":378,"value":379,"toc":982},"minimark",[380,384,389,392,471,474,505,511,515,525,539,543,546,643,649,653,656,777,791,802,805,816,820,826,852,856,863,876,879,882,889,897,900,903,907,920,930,937,944,948],[381,382,383],"p",{},"Every account on a profile's Connect page shows a status, and sometimes a small button beside it. Between them they say what the account is doing and, when it isn't online, why. This page goes through each of them, then through the popups and the logs.",[385,386,388],"h2",{"id":387},"statuses","Statuses",[381,390,391],{},"The status badge is also a button. Hover it to see what a click does.",[393,394,395,411],"table",{},[396,397,398],"thead",{},[399,400,401,405,408],"tr",{},[402,403,404],"th",{},"Status",[402,406,407],{},"What it means",[402,409,410],{},"Clicking it",[412,413,414,430,444,458],"tbody",{},[399,415,416,424,427],{},[417,418,419,423],"td",{},[420,421,422],"strong",{},"Offline"," (red)",[417,425,426],{},"Not connected.",[417,428,429],{},"Connects the account.",[399,431,432,438,441],{},[417,433,434,437],{},[420,435,436],{},"Connecting"," (with a spinner)",[417,439,440],{},"Waiting its turn to log in, logging in, or waiting to rejoin after a drop.",[417,442,443],{},"Stops it connecting.",[399,445,446,452,455],{},[417,447,448,451],{},[420,449,450],{},"Online"," (green)",[417,453,454],{},"On the server.",[417,456,457],{},"Disconnects the account.",[399,459,460,465,468],{},[417,461,462,437],{},[420,463,464],{},"Disconnecting",[417,466,467],{},"Logging out.",[417,469,470],{},"Nothing. It is on its way out.",[381,472,473],{},"Three badges take the place of Offline when a plain connect wouldn't help:",[475,476,477,484,496],"ul",{},[478,479,480,483],"li",{},[420,481,482],{},"Re-authenticate"," (red): Microsoft has ended this account's login, so it can't connect. Click it: it tries to restore the login by itself first, and if that doesn't work, asks you to sign in again with the Microsoft account this Minecraft account belongs to.",[478,485,486,489,490,495],{},[420,487,488],{},"Stopped by macro"," (red, with a siren): a macro's panic logout took the account off the server. Hover it to see which macro stopped it and why. Clicking it reconnects the account and starts the macro again. See ",[491,492,494],"a",{"href":493},"\u002Fdocs\u002Ffeatures\u002Frunning-macros\u002F#starting-again-after-a-stop","Starting again after a stop",".",[478,497,498,500,501,495],{},[420,499,422],{}," with a ban symbol in it: the account is already online from another of your profiles for the same server. See ",[491,502,504],{"href":503},"#already-connected-elsewhere","Already connected elsewhere",[381,506,507,508,510],{},"Click the ",[420,509,404],{}," column's header to sort by it. Left alone, the table keeps the accounts in name order, pinned ones first, so a row never jumps when its status changes.",[385,512,514],{"id":513},"logging-in-one-at-a-time","Logging in one at a time",[381,516,517,518,520,521,524],{},"Your accounts don't all log in at once. They take turns, across all of your server profiles, with at least 5 seconds between one login and the next. So when you connect a long list, most of it shows ",[420,519,436],{}," for a while, and Connect Selected's message says how many accounts were ",[420,522,523],{},"queued"," rather than connected. Twenty accounts take well over a minute.",[381,526,527,528,531,532,535,536,495],{},"If a server kicks accounts for joining too quickly, make the gap longer: switch on ",[420,529,530],{},"Join delay"," in the profile's Settings, under ",[420,533,534],{},"Extra settings",". Each of that profile's accounts then waits that long after the previous login before it joins. The shortest it can be is the same 5 seconds. See ",[491,537,534],{"href":538},"\u002Fdocs\u002Ffeatures\u002Fserver-settings\u002F#extra-settings",[385,540,542],{"id":541},"warnings-beside-the-status","Warnings beside the status",[381,544,545],{},"The small buttons beside a status are shortcuts. Hover one to read it, click it to go where the fix is.",[393,547,548,559],{},[396,549,550],{},[399,551,552,555,557],{},[402,553,554],{},"Button",[402,556,407],{},[402,558,410],{},[412,560,561,572,587,598,613,628],{},[399,562,563,566,569],{},[417,564,565],{},"Yellow warning triangle",[417,567,568],{},"The account's last connection attempt failed: a kick, a ban, a timeout, a lost connection. Hover it for the reason.",[417,570,571],{},"Opens the account's logs.",[399,573,574,577,580],{},[417,575,576],{},"Yellow speech bubble",[417,578,579],{},"The server is holding the join on a question, like a login or password screen, and the account stays Connecting until it is answered.",[417,581,582,583,586],{},"Opens the bot's ",[491,584,82],{"href":585},"\u002Fdocs\u002Ffeatures\u002Fpov\u002F",", where the question is drawn and you can answer it.",[399,588,589,592,595],{},[417,590,591],{},"Red key",[417,593,594],{},"Microsoft has ended the login of an account that is still online. It keeps running for now, but it won't reconnect.",[417,596,597],{},"Lets you sign in again.",[399,599,600,603,606],{},[417,601,602],{},"Blue shield with a question mark",[417,604,605],{},"Minehut shows a captcha when you join, and a bot can't solve one by itself. Every account on a Minehut profile has it.",[417,607,608,609,495],{},"Opens the POV tab, to ",[491,610,612],{"href":611},"\u002Fdocs\u002Ffaq\u002Fminehut-captcha-bypass\u002F","solve the captcha",[399,614,615,618,621],{},[417,616,617],{},"Blue info circle",[417,619,620],{},"HugoSMP pays stars to one account per IP, and this account shares its IP with others, so it may not earn.",[417,622,623,624,495],{},"Opens the Proxies tab. See ",[491,625,627],{"href":626},"\u002Fdocs\u002Ffaq\u002Fstars-on-hugosmp\u002F","stars on HugoSMP",[399,629,630,633,636],{},[417,631,632],{},"Blue gavel",[417,634,635],{},"HugoSMP and DonutSMP are known to ban accounts that only ever AFK. Every account on those profiles has it.",[417,637,638,639,642],{},"Opens ",[491,640,236],{"href":641},"\u002Fdocs\u002Ffaq\u002Fafk-only-bans\u002F"," in a new tab.",[381,644,645,646,648],{},"The yellow warning stays until the account reaches Online, or until you reload the page. Dismissing a popup, stopping the account or trying again doesn't clear it, so an account that keeps failing stays flagged. A macro's panic logout never raises one, since the ",[420,647,488],{}," badge already says what happened.",[385,650,652],{"id":651},"connection-error-popups","Connection error popups",[381,654,655],{},"For six kinds of failure, a popup also opens, with the server's own message and what you can do about it. It only opens on the Connect tab of the profile it is about. Anywhere else, a red dot on that profile in the sidebar, and on its Connect tab, tells you one is waiting. Accounts that hit the same error share one popup.",[393,657,658,671],{},[396,659,660],{},[399,661,662,665,668],{},[402,663,664],{},"Popup",[402,666,667],{},"What happened",[402,669,670],{},"What to do",[412,672,673,693,709,722,739,760],{},[399,674,675,680,683],{},[417,676,677],{},[420,678,679],{},"Account limit reached",[417,681,682],{},"The server caps how many accounts can join from one IP. Your accounts all share one IP by default, so the server counts them together.",[417,684,685,686,689,690,495],{},"Put this account on a proxy of its own. ",[420,687,688],{},"Get a proxy"," buys one, or assign a spare one on the Proxies tab. See ",[491,691,92],{"href":692},"\u002Fdocs\u002Ffeatures\u002Fproxies\u002F",[399,694,695,700,703],{},[417,696,697],{},[420,698,699],{},"Blocked for using a VPN",[417,701,702],{},"The server's anti-VPN check recognised the proxy your accounts connect through.",[417,704,705,706,495],{},"See ",[491,707,177],{"href":708},"\u002Fdocs\u002Ffaq\u002Fvpn-blocks\u002F",[399,710,711,716,719],{},[417,712,713],{},[420,714,715],{},"Login blocked by the server",[417,717,718],{},"The server's account security held the login, because it came from an address the account hadn't used before: the proxy.",[417,720,721],{},"Open the DM from the server's Discord bot, press its confirm button, then connect again. No DM? Check that you're verified in their Discord and that your privacy settings let server members message you.",[399,723,724,729,732],{},[417,725,726],{},[420,727,728],{},"Account banned",[417,730,731],{},"The server's message reads as a ban.",[417,733,734,735,495],{},"Only the server's staff can lift it. To have one ban take all your accounts on that server offline, see ",[491,736,738],{"href":737},"\u002Fdocs\u002Ffeatures\u002Fserver-settings\u002F#dangerous-settings","Dangerous settings",[399,740,741,746,749],{},[417,742,743],{},[420,744,745],{},"Incompatible version",[417,747,748],{},"The server turned down the profile's Minecraft version, or the account's edition.",[417,750,751,752,755,756,495],{},"Set ",[420,753,754],{},"Java version"," in the profile's Settings to one the server accepts. A Bedrock account needs a server that takes Bedrock players: see ",[491,757,759],{"href":758},"\u002Fdocs\u002Ffaq\u002Fbedrock-support\u002F#which-servers-work-with-bedrock","Which servers work with Bedrock",[399,761,762,767,770],{},[417,763,764],{},[420,765,766],{},"Server unreachable",[417,768,769],{},"We couldn't reach the server: the address is wrong, the server is down, or the connection timed out.",[417,771,772,773,495],{},"Check the address and run it through the ",[491,774,776],{"href":775},"\u002Ftools\u002Fserver-ping\u002F","server checker",[381,778,779,782,783,786,787,790],{},[420,780,781],{},"Dismiss"," closes the popup, and so do Escape and clicking outside it. ",[420,784,785],{},"Stop connecting"," (or ",[420,788,789],{},"Stop all",", when several accounts share the popup) stops those accounts trying again.",[381,792,793,794,797,798,801],{},"MinecraftAFK has a partnership with Minecadia. When Minecadia's anti-VPN catches your accounts, the popup says to contact their support in their Discord and tell them you're using MinecraftAFK, and they'll let the accounts through. ",[420,795,796],{},"Contact Minecadia"," opens their Discord. A held login there gets ",[420,799,800],{},"Open Minecadia Discord"," instead, for the confirm DM.",[381,803,804],{},"Once you dismiss a popup, the same failure doesn't open it again. A new failure on the same account can, but not within 15 minutes of the last one.",[381,806,807,808,811,812,815],{},"To stop the popups on one profile, switch on ",[420,809,810],{},"Mute error popups"," in its Settings, under ",[420,813,814],{},"Manage dangerous settings",". That profile then gets no popups and no red dot in the sidebar, but the yellow warning beside the status stays, so a failing account is still flagged on the Connect tab.",[385,817,819],{"id":818},"when-auto-reconnect-waits-or-stops","When auto reconnect waits or stops",[381,821,822,825],{},[491,823,824],{"href":538},"Auto reconnect"," brings an account back after a drop, waiting the delay you set. It doesn't chase a kick that no retry can fix, and a few kicks make it wait longer than your delay. The account's logs say which one happened.",[475,827,828,834,840,846],{},[478,829,830,833],{},[420,831,832],{},"Stopped:"," the server says the account is permanently banned, or that you already have as many accounts online there as it allows. Reconnect it yourself once that is sorted out. A temporary ban is retried as usual.",[478,835,836,839],{},[420,837,838],{},"Waits at least 5 minutes:"," the server still shows the account online from its last session, which clears by itself.",[478,841,842,845],{},[420,843,844],{},"Backs off, up to an hour:"," the server is holding the login for you to confirm. Once you have, connect the account yourself and it tries straight away.",[478,847,848,851],{},[420,849,850],{},"Retries, then stops:"," the server rejects the account's version. A server that is restarting does this too, so it tries a few more times over about half an hour before it gives up.",[385,853,855],{"id":854},"account-logs","Account logs",[381,857,858,859,862],{},"Every account keeps a log of its connection activity: each connect, kick, retry and reconnect, with the time and the server's own message. Open it from the yellow warning, or with ",[420,860,861],{},"View logs"," in the row's ⋮ menu or its right-click menu. It updates by itself while it's open.",[381,864,865,868,869,872,873,875],{},[420,866,867],{},"Copy"," puts the whole log on your clipboard, and ",[420,870,871],{},"Download"," saves it as a text file. Send that along when you ask for help. If the account has lost its Microsoft login, the log says so at the top, with a ",[420,874,482],{}," button.",[385,877,504],{"id":878},"already-connected-elsewhere",[381,880,881],{},"Minecraft allows one session per account, so an account can only be online from one of your profiles for a given server at a time. A second login would kick the first bot, and with auto reconnect on the two would spend the day kicking each other.",[381,883,884,885,888],{},"So the dashboard refuses it. An account that is online or connecting from another profile for the same server shows a ban symbol in its Offline status, and hovering it names that profile. Clicking it opens a popup saying the account \"is already connected elsewhere\", with a button to open the profile that holds the session. ",[420,886,887],{},"Connect Selected"," leaves those accounts out and connects the rest. Disconnect the account on the other profile first, then connect it here.",[381,890,891,892,896],{},"Two profiles count as the same server when their addresses match, ignoring capital letters and a ",[893,894,895],"code",{},":25565"," port. A different subdomain or a different port counts as a different server. Having one account on two profiles for the same server is fine; only having both online at once is not.",[381,898,899],{},"If both are online anyway, for example because they were connected from two tabs at the same moment, a warning above the table says so until one of them goes offline. Disconnect it on one of the two profiles.",[381,901,902],{},"The same rule covers you. Logging in to an account in your own game while its bot is online kicks one of the two, and with auto reconnect on, the bot logs back in after its delay. Disconnect the account first.",[385,904,906],{"id":905},"locked-server-profiles","Locked server profiles",[381,908,909,910,914,915,919],{},"Your plan includes a set number of server profiles (see ",[491,911,913],{"href":912},"\u002Fdocs\u002Ffaq\u002Fplans-and-limits\u002F#limits-by-plan","Limits by plan","). If you have more than that, for example after a downgrade, the profiles past the number are locked. Which ones follows the order of your server list: the profiles at the top stay usable, and the ones further down are locked. See ",[491,916,918],{"href":917},"\u002Fdocs\u002Ffaq\u002Fplans-and-limits\u002F#after-a-downgrade","After a downgrade"," for what else changes.",[381,921,922,923,925,926,929],{},"A locked profile keeps its settings and macros, but it can't connect. When a plan change locks it, the accounts on it are disconnected and taken off it, so add them back once it unlocks. It shows a lock in the sidebar where its online count would be, and its ",[420,924,887],{}," is greyed out: \"This server profile is above your plan's limit. Upgrade, or move it higher in your server list, to connect it.\" ",[420,927,928],{},"Disconnect Selected"," still works.",[381,931,932,933,936],{},"To unlock one, upgrade, or open ",[420,934,935],{},"Reorder servers"," from any profile's menu and drag it above one you can do without. It unlocks as soon as the order is saved. Pinning a profile on the Servers page doesn't change which ones are locked: only the order you save in Reorder servers does.",[381,938,939,940,495],{},"Macros lock the same way within a profile, when it has more than your plan allows: see ",[491,941,943],{"href":942},"\u002Fdocs\u002Ffeatures\u002Frunning-macros\u002F#how-many-macros-you-can-have","How many macros you can have",[385,945,947],{"id":946},"if-it-still-wont-connect","If it still won't connect",[475,949,950,963,972],{},[478,951,952,955,956,959,960,495],{},[420,953,954],{},"No plan yet:"," connecting opens ",[420,957,958],{},"Subscribe to connect accounts",". Your profiles and accounts stay as they are, ready to connect once a plan is active. See ",[491,961,20],{"href":962},"\u002Fdocs\u002Fgetting-started\u002Fclient-access\u002F",[478,964,965,968,969,971],{},[420,966,967],{},"A server you can't get onto at all:"," check the address with the ",[491,970,776],{"href":775},", and that you can join it from your own game.",[478,973,974,977,978,495],{},[420,975,976],{},"Anything else:"," download the account's logs and ",[491,979,981],{"href":980},"\u002Fdocs\u002Ffaq\u002Fget-support\u002F","ask us",{"title":983,"searchDepth":368,"depth":368,"links":984},"",[985,986,987,988,989,990,991,992,993],{"id":387,"depth":368,"text":388},{"id":513,"depth":368,"text":514},{"id":541,"depth":368,"text":542},{"id":651,"depth":368,"text":652},{"id":818,"depth":368,"text":819},{"id":854,"depth":368,"text":855},{"id":878,"depth":368,"text":504},{"id":905,"depth":368,"text":906},{"id":946,"depth":368,"text":947},"What each account status, warning and error popup on the Connect page means, how to read an account's logs, and how to get a stuck account back online.","md",null,{},{"icon":43},{"title":1000,"description":994},"Fix Minecraft Account Connection Problems",{"loc":41},"dLsQtOD98vnLOAunmJPBdybOit4DpnMSW8eD0PkSEsE",[1004,1006],{"title":35,"path":36,"stem":37,"description":1005,"icon":38,"children":-1},"Bring your Minecraft accounts online: add them to a server profile, tick them, click Connect Selected, then leave them running with your PC switched off.",{"title":52,"path":53,"stem":54,"description":1007,"icon":55,"children":-1},"Stop servers from kicking your accounts for inactivity. Anti-AFK makes small periodic movements on a timer to keep accounts logged in.",1793484077338]