Privacy Policy
Valoks ("us", "we", or "our") operates minecraftafk.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We collect the following types of information from you:
Discord ID
When you sign in to our service using Discord, we will receive your Discord ID. This information is necessary for us to identify you across sessions and devices, and to ensure a seamless user experience. However, we will not use this information for any purpose other than to provide our service to you. Once the login flow is complete, we will transition to a user ID specific to our service.
Email address
We use your email address to provide important updates about our service, such as new features or changes to our legal documents (Privacy Policy and Terms of Service). We may also use your email address to notify you of security issues, such as if we detect suspicious activity on your account or if there is a breach of our database. Additionally, we may use your email address to respond to your inquiries or support requests. We value your privacy and will not share your email address with third parties, except as required by law.
Minecraft account information
When you add an account to our service through Microsoft, we automatically retrieve your Minecraft account information including your Microsoft token, Minecraft token, Minecraft username, and Minecraft UUID. It's important to note that the Microsoft token and the Minecraft token that we retrieve are not the same as your login details. These tokens allow our service to access and use your Minecraft account information for the purposes stated above, but they do not provide us with your actual login credentials or password. This information is necessary for us to provide our service and is solely used to allow you to connect to the Minecraft server of your choice and to identify you when you use our service. We do not collect this information directly from you but rather retrieve it automatically from Microsoft when you log in.
Information about the servers you connect to
When you use our service to connect to a Minecraft server, we collect certain information about the server to provide you with the best experience possible. This information includes the server's IP address, port number, server version, and software type. We collect this information solely for the purpose of allowing you to connect to the Minecraft server of your choice and to ensure compatibility with our service.
If you stop using our service to connect to a particular server, we will not retain any information about that server, except for the log data described below. We value your privacy and will not use this information for any purpose other than to provide you with our service.
Chat logs from the Minecraft server you connect to
We automatically collect chat logs from the servers that you connect to using our service. This information is used solely for your convenience, allowing you to view server chat across sessions. We do not collect this information directly from you, but rather it is retrieved automatically from the server. Please note that these chat logs are only stored temporarily and will not persist should you choose to connect to a different server.
Payment details
We save your payment details through our trusted partner, Stripe, to automate billing and ensure smooth transactions. View Stripe's Privacy Policy for more details on how your payment details are stored.
Log Data
We may collect log data, which can include information such as your IP address, browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
We use this data to monitor and analyze the use of our service and to improve and maintain our service.
In addition, we keep logs of communications with the servers that you connect to. These logs include information such as the IP address of the server, the date and time of the connection, and the amount of data transferred. We use these logs for troubleshooting and to improve our service. We do not share this information with third parties unless required to by law.
Communications
We understand the importance of keeping our users informed about any updates or changes that may affect their use of our services. To do so, we may use the contact information you provide to reach out to you with important updates, notices, or other relevant information.
We will only use your contact information to reach out to you with important updates. These updates include significant feature additions or changes to our service, as well as changes to our legal documents, such as our privacy policy and terms of service. We may also use your contact information to send important security notices, such as if we detect suspicious activity on your account or if our database is breached. Our goal is to keep you informed of any changes that may affect your use of our service and to ensure that you are always aware of the terms under which you are using our service.
Cookies
We use cookies on our website to improve your user experience. Cookies are small text files that are placed on your device when you access our website. We only use functional cookies that are essential for the operation of our service, such as to remember your login session or to keep you logged in as you navigate between pages. We do not use any tracking cookies or other similar technologies that collect data about your browsing behavior across different websites or applications.
Please note that our service requires the use of cookies to function properly. If you disable cookies in your browser, you may not be able to use our service.
Security
Security is a top priority for us, and we take reasonable measures to protect the personal information we collect and store. We implement a variety of physical, technical, and administrative safeguards to maintain the confidentiality, integrity, and availability of your personal information. For example, we use encryption to protect your data in transit and at rest, and we regularly review and update our security practices to ensure we are providing a high level of protection for your personal information.
Despite our efforts, no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal information. We encourage you to take steps to protect yourself, such as using strong passwords and not sharing your account credentials with anyone. In the event of a data breach, we will promptly notify you and take any necessary steps to mitigate the impact of the breach and prevent future incidents. If you have any questions or concerns about the security of your personal information, please contact us using the information provided in the "Contact Us" section below.
Your Rights
As a user of our service, you have certain rights with respect to your personal information. These rights include:
Right to access
You have the right to request access to your personal information that we hold about you. We will provide you with a copy of your personal information upon request. Please note that we do not generally disclose Minecraft and Microsoft tokens to our users for security reasons.
However, in certain circumstances, we may be required by law to disclose your Minecraft and Microsoft tokens to law enforcement agencies, regulatory bodies or other third parties. If we are required to disclose your Minecraft and Microsoft tokens in this manner, we will comply with our legal obligations.
To request access to your personal information, please contact us using the contact details provided in this policy.
Right to rectification
We take reasonable steps to ensure that your personal information is accurate, up-to-date, and relevant. If you believe that any personal information we hold about you is inaccurate or incomplete, please contact us and we will promptly investigate your request.
If we determine that your personal information is inaccurate or incomplete, we will rectify it without undue delay and notify you of the changes. Please note that we may not be able to rectify your personal information if it is required to comply with legal obligations, prevent fraud, resolve disputes, or enforce our agreements. In such cases, we will inform you of the reasons for denying your request.
Right to erasure
If you have provided us with personal information, you have the right to request that we erase that information under certain circumstances. We will comply with such requests as long as we are not legally required to retain the information. Once we have verified your identity, we will delete or anonymize your personal information without undue delay. Please note that there may be instances where we are unable to fulfill your request, such as when the information is required for legal or regulatory compliance, or when it is necessary for the establishment, exercise, or defense of legal claims. If we are unable to fulfill your request, we will notify you and provide an explanation of the reason why we cannot comply.
Right to restrict processing
You have the right to request that we restrict the processing of your personal data in certain circumstances. If you make such a request, we will evaluate it and determine whether we are required to comply. If we are required to comply, we will restrict the processing of your personal data as requested. Please note that if we grant your request to restrict the processing of your personal data, you may not be able to use our service as certain processing of your personal data may be necessary for us to provide the service. Additionally, there may be legal reasons that prevent us from fulfilling your request to restrict processing of your personal data. In such cases, we will inform you of the reasons for our decision.
Right to object to processing
You have the right to object to the processing of your personal data on grounds relating to your particular situation, including if you believe that your personal data is being processed for direct marketing purposes. If you make such an objection, we will evaluate it and determine whether we are required to comply. If we are required to comply, we will stop processing your personal data as requested. Please note that if we stop processing your personal data, you may not be able to use our service as certain processing of your personal data may be necessary for us to provide the service. Additionally, there may be legal reasons that prevent us from fulfilling your request to stop processing your personal data. In such cases, we will inform you of the reasons for our decision.
Right to data portability
You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format. You also have the right to request that we transmit this data directly to another controller, where technically feasible. Please note that we cannot include Minecraft and Microsoft tokens in this data due to security reasons, except when required by law. We will make reasonable efforts to fulfill your request, but please be aware that our ability to fulfill such requests may be constrained by applicable laws and regulations. If we are unable to fulfill your request, we will notify you and provide an explanation.
Changes to our Privacy Policy
Our Privacy Policy was last updated on 15/10-2023 and became effective on 15/10-2023.
We reserve the right to update or modify this policy at any time, in our sole discretion, and such changes will become effective immediately. We will also indicate the effective date of the revised Privacy Policy. Your continued use of our service after the effective date of the revised Privacy Policy constitutes your acceptance of the terms. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting the personal information we collect about you.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at [email protected]